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  • الشهادات
  • FAQ
  • Downloadable Files
  • Home
  • Presentation
    • The Centre
    • Governance
      • The Board of Directors
      • Executive Committee
      • Ombudsman
  • Mediation
    • Mediation Process
    • The Steps of Referral to the Ombudsman
    • Stakeholders of Banking Mediation
      • Banks
      • Financing Companies
        • Consumer Finance Companies
        • Leasing Companies
        • Building Societies
        • Factoring Companies
        • Guarantee Societies
        • Other Financing Companies
      • Means of Payment Management Companies
      • Micro-Credit Associations
    • CMMB Field of Competence
    • Mediation Measure
    • Mediation Rules of the CMMB
  • الشهادات
  • FAQ
  • Downloadable Files
 

Downloadable Files

  • الشهادات
  • FAQ
  • Downloadable Files

Downloadable Files

Pieces of Legislation

Articles de la loi 08-05 relative à l’arbitrage et la médiation conventionnelle

Articles de la loi 31-08 relative à la protection du consommateurs

Articles de la loi-09-08 relative à la protection des personnes physiques à l’égard du traitement des données à caractère personnel

CMMB Documentation

Rapport d’activité du CMMB 2015

Règlement de Médiation du CMMB

نظام الوساطة الخاص بالمركز المغربي للوساطة البنكية

Code d’Ethique du CMMB

مدونة الأخلاقيات

Foire Aux Questions

أسئلة وأجوبة

Dossier de Presse – الملف الصحفي

ⴰⵎⵎⴰⵙ ⴰⵎⵖⵔⴰⴱⵉ ⵏ ⵜⵎⴰⵣⵣⴰⵍⵜ ⵏ ⵍⴱⴰⵏⴽ (Présentation du CMMB en tamazight)

Mediation Request

Demande de Médiation Bancaire – Particulier

طلب الوساطة – الفردية

Demande de Médiation Bancaire – Entreprise

طلب الوساطة – شركة

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