Al Wassit Al Banki Field of Competence Disputes between the parties relating to:
- to current accounts, savings accounts and securities accounts;
- means of payment;
- the conditions for reimbursement of financial assistance;
- the delivery of all documents to Clients (releases, amortization tables, certificates of outstanding amounts, bank statements, copies of contracts and various other documents);
- operations relating to the marketing of insurance contracts directly linked to a banking product or service distributed by the Establishment;
- to the recovery of debts in the event that non-payment is due to dismissal or an unforeseeable social situation, in accordance with the provisions of article 111 of law No. 31-08 enacting protection measures of the consumer.
- the difficulties in settling bank debts by very small and medium-sized businesses.
- As well as all other banking or financing transactions.
The Customer must contact his Credit Establishment regarding the dispute before entering the Al Wassit Al Banki.
